Title VI
CMRTA's TITLE VI POLICY STATEMENT
The Central Midlands Regional Transit Authority (CMRTA) is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, as amended.
Toward this end, it is CMRTA's objective to:
- Ensure that the level and quality of transportation service is provided without regard to race, color, or national origin;
- Identify and address, as appropriate, disproportionately high and adverse human health and environmental effects, including social and economic effects of programs and activities on minority populations and low-income populations;
- Promote the full and fair participation of all affected populations in transportation decision making;
- Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations;
- Ensure meaningful access to programs and activities by persons with limited English proficiency.
The General Manager, senior management and all supervisors and employees share the responsibility for carrying out CMRTA's commitment to Title VI. The Title VI staff is responsible for the day-to-day operation of the program and the Customer Service staff receives and investigates Title VI complaints that come through the complaint procedures process.
For additional information on Metro's nondiscrimination obligations, please write to:
Central Midlands Regional Transit Authority
Title VI Coordinator
PO Box 214
Columbia SC 29202
The Central Midlands Regional Transit Authority (CMRTA) is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities and to the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with CMRTA within 180 days of from the date of the alleged discrimination. There are several ways to file a complaint.
In Writing
- Complaints may be filed with CMRTA in writing and may be addressed to the Central Midlands Regional Transit Authority, Title VI Coordinator, PO Box 214 Columbia SC 29202. A copy of the Title VI Complaint Form is available by calling (803) 255-7133. We encourage use of the Title VI Complaint Form
Electronic
- Complaints may be filed with Metro by completing the Title VI Complaint Form and submitting a signed copy to Central Midlands Regional Transit Authority, Title VI Coordinator, PO Box 214 Columbia SC 29202
CMRTA will provide appropriate assistance to complainants who are limited in their ability to communicate in English.
