DART / ADA Accessibility
***UPDATED DART BROCHURE COMING SOON***
Download the application for DART service eligibility.
Download the application to ride the fixed route bus at half price with a Special Needs Card.
NO SHOW/LATE CANCELLATION POLICY
Effective April 1, 2006 Cancellations must be made 24 hours in advance and more than three No Shows in a 30 day period could result in a temporary suspension of DART service. An Incentive Program has also been put into place to reward those passengers who do not Cancel Late or receive No Shows. DART tokens and gift certificates will be given away on a monthly and quarterly basis. Please download the brochure in a pdf form or a word document or ask your driver for a copy for complete details.
DART Service
If you have a disability that prevents you from using the fixed route system, you may qualify for Dial-A-Ride Transit (DART) service. CMRTA offers DART paratransit service in response to the requirements of the Americans with Disabilities Act (ADA).
DART is a curb-to-curb, advance reservation, shared-ride transportation service. It is available to persons certified as unable to independently access and/or utilize the CMRTA fixed route system. There are no restrictions on the purpose or frequency of reservations. Riders going in the same general direction are grouped together to share rides. A fleet of small buses provides DART service. DART vehicles are all equipped with wheelchair lifts, and each vehicle can accommodate 4 wheelchairs.
General Hours of Service
Monday - Saturday
5:30AM -6:30PM
(Areas available for service vary by time of day)
Sunday
No Service
Reservations 803-255-7123
Monday- Saturday
9:00AM- 5:00PM
DART one-way trip fare: $3.00
Tokens can be purchased in advance by calling 255-7123.
DART can accept only checks and cash.
To qualify for DART service, applicants must be unable to independently access and/or utilize the CMRTA fixed route systems. All riders must be certified as eligible to use the DART service through completion of a formal application and eligibility review process.
To apply for DART eligibility certification, you may request an application by calling DART at (803) 255-7123 or by writing to: DART Application Request, P.O. Box 214, Columbia, SC 29202. You may also download a copy of the application by clicking here .
At CMRTA, we're committed to meeting the accessibility needs of our passengers. Our fixed route buses are specially designed to provide access to all passengers. The CMRTA buses have the ability to kneel, thereby lowering the first step height at the front door. To use this function, simply ask the bus driver to activate the kneeling feature when the bus door is opened for you to board.
CMRTA buses are also equipped with hydraulic lifts that allow persons with mobility limitations to board the vehicle. Passengers using wheelchairs, walkers or crutches or passengers with other mobility limitations may use the lift by simply notifying the bus driver before boarding the bus. The lifts can accomodate mobility devices that meet ADA guidelines. The total weight capacity for a lift is 600lbs. If you and your mobility device weigh more than 600lbs, the CMRTA buses can not safely lift you. Each bus has two restraint devices designed to secure wheelchairs in place while the bus is in motion. The wheelchair securing devices are located directly across the aisle from the rear door. Seats located over the restraints fold up to allow for securement of wheelchairs. The lift is located at the rear doors of the bus.
If you need to use the lift to board the bus, your driver will assist you in boarding. Drivers will also assist you with locking the wheelchair securing devices.
ADA Coordinator
If you have any questions or concerns regarding ADA related services, please contact our ADA coordinator Jackie Bowers at 255-7083 or send an email to customerservice@gocmrta.com.
